Welcome to The Boat Equipment Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium sailing, SUP, and windsurfing equipment. By accessing our site and making purchases, you agree to these terms in full.

1. Website Usage

1.1 Access and Eligibility

Our website is available to users worldwide, except in certain Asian countries and remote locations where we currently don’t ship. You must be at least 18 years old or have parental consent to make purchases.

1.2 User Conduct

As a user, you agree to:

  • Provide accurate information when creating accounts or making purchases
  • Not use our site for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with other users’ enjoyment of the site

2. Products and Services

2.1 Product Descriptions

We take pride in offering high-quality sailing, SUP, and windsurfing equipment including:

  • Hobie Sails and sailboat hardware
  • Stand-up paddleboards (SUP) and accessories
  • Windsurfing boards, fins, harnesses, and rigging

We make every effort to display products accurately, but colors may vary slightly due to monitor settings. Product weights and dimensions are approximate.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we’ll notify you promptly and offer alternatives or a full refund.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion. Orders are processed within 1-2 business days (excluding weekends and holidays).

3.2 Pricing

All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at checkout. Your card will be charged when we ship your order.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Delivery times are estimates and may vary due to customs processing. We’re not responsible for delays beyond our control.

4.2 International Orders

Customers are responsible for any customs duties, taxes, or import fees. Check your country’s regulations before ordering.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of receipt if items are:

  • Unused and in original packaging with tags attached
  • Accompanied by proof of purchase

Non-returnable items: Custom sails, used SUP paddles, windsurf harnesses, and final sale items.

5.2 Return Process

Contact us at [email protected] within 15 days to initiate returns. Customers are responsible for return shipping unless the return is due to our error.

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect returns. Original shipping fees are non-refundable.

6. Intellectual Property

All content on our website (logos, text, images, etc.) is our property and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

7. Liability and Disclaimers

7.1 Product Use

Our products are designed for water sports enthusiasts. Proper training and safety precautions should always be followed. We’re not liable for injuries resulting from product misuse.

7.2 Website Availability

We strive to keep our site available 24/7 but aren’t liable for temporary outages due to maintenance or circumstances beyond our control.

7.3 Limitation of Liability

Our total liability for any claim related to your use of our site or products is limited to the purchase price of the products in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We may update these terms periodically. The latest version will always be posted on our website with the effective date.

10. Governing Law

These terms are governed by the laws of the United States. Any disputes will be resolved in the courts of Deering, US.

Contact Us

For questions about these Terms and Conditions, please contact us at:

The Boat Equipment Shop
4758 Hidden Meadow Drive
Deering, US 58731
Email: [email protected]